Our privacy commitment
The notinshops.com.au website is owned and operated by Not in Shops Enterprises Pty Ltd.We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the applicable law. You may contact us at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.
Information about you
When a customer or partner (this is what we call our sellers) registers with us, we ask for information such as your name, e-mail address, address, and contact details, and then we keep a record of this information. All this is necessary so that we can recognise you as a registered customer, pass on the correct details with your order, and ensure that you are happy with the service you receive. We keep a record of any purchase you make from any of our partners’ stores via our website. This means both they and (in some instances) we can help to deal more quickly with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.
We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had with any of the partners' stores on our website.
We'll also ask you questions at registration, and from time to time by email, that will give us information that will be used to improve your shopping experience. You do not have to answer these questions, but if you do we can communicate with you in a more relevant way.
If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by contacting us at[https://www.notinshops.com.au/contacts].
How we use your personal data
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:
- passing on your orders to your chosen supplier so they can supply goods and services to you and for customer administration.
- planning and managing our business activities, including analysis of customer shopping habits, product and style preferences.
- technical administration of our website.
- providing you with information about the services we offer.
- letting you know about offers, news and products from partner stores on our website.
- occasionally letting you know about offers from other companies who we believe may interest you, either by sending out the information ourselves to you directly, or by providing certain details to other companies so they may contact you directly.
- to verify details of your payment method or credit card account.
During your registration process you are given the opportunity to select some of the ways in which we may use your details.
The following are all circumstances in which we may share some of your data with others:
- if we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.
Managing your orders
We may monitor and review communications between you and our partners, solely for the purposes of ensuring that your orders are managed appropriately by our partners and our customer service team, and in accordance with the terms and conditions that we have in place with our partners.
Cookies are small text files stored on your web browser containing information which is passed between your browser and the web server. Cookies cannot read or interfere with other information saved on your hard drive. Our website (in common with most other shopping websites) will not work without cookies.
In addition to cookies to ensure that ourwebsite functions as it should, you may also find that our website uses other common cookies.
Data over the internet
The internet is a global network, so it is possible for your data to travel internationally, which may include places outside Australia. If you visit or shop on our website, then you agree and authorise us to process data in this way.
How we protect information
You acknowledge that the internet is not a wholly secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees, our partners and any sub-contractors who need the information to perform a specific job are granted access to personally identifiable information.
How you can help us protect your information
Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
How to unsubscribe
If you no longer wish to receive any further email messages, post or other communications from us or you no longer wish to be contacted by other companies who you permitted us to provide your details to then please contact us at [https://www.notinshops.com.au/contacts] or change your account settings accordingly.
Our partners' privacy policies
Our partners are bound by the same legislation as us, and if they gather or keep your information, they must give you all relevant information about their policy, as well as giving you the opportunity to opt in or out of certain ways in which they might use that information.